COVID – Updates

We will continuously be updating this page as more information becomes available throughout the season!

Tickets: 

  • Ticket sales will take place outdoors, at the outside ticket windows.
  • At this time it is not required for pass holders to reserve a spot but that may become necessary in the future.
  • Tickets sold on any given day may be limited.
  • Mt. La Crosse will open at 50% capacity.
  • Masks nd social distancing is required

Rentals: 

  • When rentals are available, it will be by reservation.
    • There will be two lines for rentals, one for walk-ins (wait times will be longer) and one for reservations. (all lines for rentals are outdoors)
  • For safety only a limited number of guests will be allowed into rentals at a time.
  • Face coverings will be required by employees and guests at all times.

Lessons: 

  • Private and small group lessons will be available but limited to a max of 6 participants, and to 1 or 2 households.
  • No walk-ins.
  • Advanced lesson reservations are required via phone or email.
  • All ski school participants will be required to complete a health questionnaire before arriving at Mt La Crosse for lessons. 
  • Face coverings are required for both instructors and students.

Ski Shop: 

  • Face coverings are required for both staff and guests at all times.
  • There is a sanitization station right inside the door, please sanitize your hands before shopping.
  • The shop capacity is currently limited to 5 people so calling ahead is suggested. (Especially if you have questions!)
  • Boot fittings or one on one shopping requires an appointment. Please call or email to set one up!
    • Boot fittings require a ski sock. Please bring one with, otherwise there are some available for purchase in store.
  • Appointments are not required for tuning services.
    • You may drop off skis, snowboards, bindings and boots anytime during open hours.
    • You will receive a call when your equipment is finished, and you can then pick it up anytime during open hours.
  • Please check our event calendar for up-to-date shop hours!

St. Bernard Room/ULLR Room (Bar): 

  • St Bernard room and ULLR Room is currently open
  • There is also an outdoor bar this season – called Chair 4
    • located near the Rope Tow
What to expect in The St. Bernard Room/ULLR Room:
  • Your favorite hot drinks, bloody mary’s and old fashioneds!
  • Table seating only (no bar seats).
  • Tables will be by hostess seating and reservation only this year.
  • Guests are asked to remain seated unless using the restroom.
  • Restrooms are for St. Bernard Room/Ullr Room guests only.
  • Masks are required unless you are seated at your table actively eating or drinking.
  • 1-2 families at a table, with a max of 6 people.
  • We still plan to have live music on Friday’s and select Saturday’s!
  • *NEW* menu items!

Snack Shack: 

  • We will still have an indoor Snack Shack and the Outdoor Grill
  • More grab and go options!
  • Pick up orders will be available. (To go for here!)
  • Outdoor grill area will open on Fridays and weekends!
  • More outdoor seating.
  • Soda vending machines will be outdoors this year.
  • *NEW* menu items coming!
  • Designated eating/drinking areas.
  • Reduced indoor capacity.
  • Reduced menu, still awesome just smaller!
  • We may need to make adjustments as we get going, but we will be ready to satisfy your hunger!

Employees:

  • All Mt. La Crosse employees will be asked to complete a health screening questionnaire prior to arriving at work.
  • Masks are required by all employees inside and outside.
  • Routine cleaning and sanitizing protocols will be performed routinely.
  • Any staff members experiencing symptoms or that have been exposed to covid-19 are required to stay home and follow all covid-19 policies and procedures prior to returning to work.