COVID – Updates

We will continuously be updating this page as more information becomes available throughout the season!

Tickets: 

  • Ticket sales will take place outdoors, at the outside ticket windows.
  • At this time it is not required for pass holders to reserve a spot but that may become necessary in the future.
  • Tickets sold on any given day may be limited.
  • Mt. La Crosse will open at 50% capacity.
  • Masks and social distancing is required

Rentals: 

  • Rentals are available by reservation. Walk-ins subject to availability
    • There will be two lines for rentals, one for walk-ins (wait times will be longer) and one for reservations. (all lines for rentals are outdoors)
  • A limited number of guests will be allowed into rentals at one time.
  • Face coverings and social distancing will be required by employees and guests at all times.

Lessons: 

  • Private and small group lessons will be available but limited to a max of 6 participants, and to 1 or 2 households.
  • No walk-ins.
  • Advanced lesson reservations are required via phone or email.
  • All ski school participants will be required to complete a health questionnaire before arriving at Mt La Crosse for lessons. 
  • Face coverings are required for both instructors and students.

Ski Shop: 

  • Face coverings are required for both staff and guests at all times.
  • There is a sanitization station right inside the door, please sanitize your hands before shopping.
  • The shop capacity is currently limited to 5 people so calling ahead is suggested. (Especially if you have questions!)
  • Boot fittings or one-on-one shopping requires an appointment. Please call or email to set one up!
    • Boot fittings require a ski sock. Please bring one with, otherwise there are some available for purchase in store.
  • Appointments are not required for tuning services.
    • You may drop off skis, snowboards, bindings and boots anytime during open hours.
    • You will receive a call when your equipment is finished, and you can then pick it up anytime during open hours.

Bar Services 

  • The St Bernard Room and ULLR Room are open at 50 % capacity.  Hours are subject to change
  • Chair 4- outdoor bar – Open for limited hours – subject to weather
    • located near the Rope Tow
What to expect in The St. Bernard Room/ULLR Room:
  • Your favorite hot drinks, bloody mary’s and old fashioneds!
  • Table seating only (no bar seats).
  • Tables will be by hostess seating and reservation only this year.
  • Guests are asked to remain seated unless using the restroom.
  • Restrooms are for St. Bernard Room/Ullr Room guests only.
  • Masks are required unless you are seated at your table actively eating or drinking.
  • 1-2 families at a table, with a max of 6 people.
  • Live music on selectlFridays and select Saturdays!

Food Service

  • The indoor Snack Shack is open whenever the hill is open
  • The Slopeside (Outdoor) Grill is open on weekends (subject to weather)
  • More grab and go options!
  • Pick up orders will be available. (To go for here!)
  • Outdoor seating is available
  • Soda vending machines will be outdoors this year.
  • Designated eating/drinking areas.
  • Reduced indoor capacity.
  • Reduced menu, still awesome just smaller!

Employees:

  • Masks are required by all employees inside and outside.
  • Routine cleaning and sanitizing protocols are performed routinely.
  • Any staff members experiencing symptoms or that have been exposed to covid-19 are required to stay home and follow all covid-19 policies and procedures prior to returning to work.